1. West Traffic Pty. Ltd. is insured to carry the following items:
    1. Vehicles (up to AU$150,000.00)
    2. Machinery (up to AU$150,000.00)
    3. Boats (up to AU$150,000.00)
    4. Caravans (up to AU$150,000.00)
    5. General Freight (up to AU$150,000.00)
      General Cargo can include wholesale/retail/electrical/white goods, grain, parcels/post, furniture (not house to house removalist cargo), agricultural and building site supplies, containers (non-refrigerated), forestry products/logs, mining products (non DG), premix concrete, soil, sand and gravel. General Cargo does NOT include vehicles, cars, machinery, livestock, Dangerous Goods, house removalist cargo, refrigerated cargo, bloodstock, boats, caravans or any of the excluded cargo listed below:
      * Aircraft, helicopters, missiles and like Cargo
      * Birds (except Poultry)
      * Bloodstock, breeding, stud or prize animals
      * Bullion, Precious jewellery/stones/metal objects, Cash or securities, Valuable works of art
      * Cigarettes and other tobacco based products, valued at over $50,000 any one occurrence
      * Horses
      * Houses
      * LivePlants
      * Nuclear Waste/Nuclear Material, Radioactive substances

  2. 100% Prepayment will be required for the job to be confirmed. Payment can be made via:
    1. Electronic Funds Transfer / Bank Transfer
    2. PayPal (Fees Apply)
    3. Credit Card (Fees Apply)
    4. Cash (must be received by our office before booking is confirmed)
  3. If loading/unloading facilities are required, it is the Client’s responsibility to ensure that these facilities are in place and ready for our driver upon arrival.
  4. Failure to have the item ready for collection as per the quote/booking date/time may result in either a waiting fee being applied ($60/hr if we have to wait more than 15min) or 100% of the booking fee being forfeited if we are unable to load due to the item not being available.
  5. The client is responsible for ensure that the sender and receiver are ready for us to attend and are in attendance at the scheduled time.
  6. The client is responsible for ensuring that there is suitable access at both the pickup and delivery addresses for our vehicle.
  7. The client is responsible for making sure the dimensions and weight of the load are accurately conveyed to West Traffic. Weights and Dimensions must be accurate to within 2cm and 50kgs for vehicles/boats/caravans, 5cm and 10kgs for pallets/loose items. If the dimensions and/or weight exceed the capacity of our vehicle, the client will be responsible for either reducing the load to make it fit or the load will need to be cancelled. This will result in 100% of the booking fee being forfeited.
  8. Photographic ID may be required upon pickup and/or delivery. Please ensure you advise West Traffic Transport of whom will be sending and/or receiving the item. If you need to authorise another party, please advise ASAP to ensure we have it logged.
  9. The sender is responsible for ensuring the item is in a transport ready state. West Traffic Transport will not take responsibility for the condition of the item if the sender has not prepared the item prior to arrival of the West Traffic Transport vehicle.